Legal / DPS Graphics

Privacy policy

Privacy policy

Privacy policy

How DPS Graphics collects, uses and protects your personal information.

How DPS Graphics collects, uses and protects your personal information.

Last updated

10 November 2026

Company

DPS Graphics Ltd, company number 07503370, VAT number 374403503, 172-174 Burnham Lane, Slough, SL1 6LE

Who we are

DPS Graphics Ltd, company number 07503370 (“we”, “us”, “our”) is a design, print and signage company with its official address at 172-174 Burnham Lane, Slough, SL1 6LE, and part of DPS Corp. We are responsible for the personal information collected through this website, which means we are the “data controller” under UK data protection law.

If you have any questions about this policy or how we handle your information, contact us at sales@dpsdesign.uk or on 01628 410066.

The information we collect

We only collect information you choose to give us, plus some basic technical data that comes with visiting any website.

When you use our contact form or get in touch with us, we may collect:

  • Your first and last name

  • Your email address and phone number

  • Your postal address, if you choose to give it

  • The message you send us and any details about your project

  • Where on our website you contacted us from

  • Any files you choose to attach to your enquiry, such as reference images or documents

  • Your first and last name

  • Your email address and phone number

  • Your postal address, if you choose to give it

  • The message you send us and any details about your project

  • Where on our website you contacted us from

  • Any files you choose to attach to your enquiry, such as reference images, videos or documents

If you contact us by WhatsApp, phone or email, we also receive the information you share with us in that conversation, such as your name, phone number and the content of your messages.

How we use your information

We use your information to:

  • Reply to your enquiry and provide quotes or information about our services

  • Carry out any work you ask us to do and manage our relationship with you

  • Keep records of our business dealings

  • Run, secure and improve our website

  • Email you a confirmation of your enquiry, with your enquiry number and a copy of what you sent us

We will only use your information for these purposes and will not use it for unrelated marketing without telling you first.

Our lawful reasons for using it

Under UK GDPR we need a lawful reason to use your information. We rely on:

  • Taking steps at your request before entering into a contract, such as preparing a quote

  • Performing a contract with you, if you become a customer

  • Our legitimate interests in responding to enquiries, running our business and keeping our website secure

  • Legal obligations, for example keeping accounting records

Who we share it with

We do not sell your personal information. We share it only with people and services that help us run the business and respond to you, and only as much as they need. These include:

  • Our website host and form provider (Framer), who process form submissions for us

  • Google, whose Google Sheets and Google Workspace services we use to store and manage enquiries and email

  • WhatsApp, if you choose to message us there

  • Other companies in DPS Corp, where needed to deal with your enquiry

  • Professional advisers, and authorities where the law requires it

These providers act on our instructions and are required to protect your information.

Transfers outside the UK

Some of the services above may process information outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as approved contractual clauses or an adequacy decision, so your information stays protected.

How long we keep it

We keep your information only for as long as we need it for the purposes above, including to answer follow-up questions and meet legal, accounting or reporting requirements. When we no longer need it, we delete it or anonymise it.

Cookies and website technology

Like most websites, ours is delivered by a hosting provider that may collect basic technical information, such as your IP address, browser type and the pages you visit, to keep the site working, secure and fast. If we add analytics or marketing cookies in future, we will update this policy and ask for your consent where the law requires it.

Your rights

You have the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct information that is wrong or incomplete

  • Ask us to delete your information in certain circumstances

  • Ask us to restrict or object to how we use your information

  • Ask for your information in a portable format, where it applies

  • Withdraw your consent at any time, where we rely on it

To use any of these rights, contact us at sales@dpsdesign.uk. We will respond within one month.

Keeping your information safe

We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. No method of sending information over the internet is completely secure, so please avoid sending sensitive details through the contact form.

Links to other websites

Our website may link to other sites, such as WhatsApp and Google Maps. We are not responsible for their privacy practices, so please read their policies before sharing your information with them.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last changed.

Contacting us and complaints

If you are unhappy with how we have handled your information, please contact us first at sales@dpsdesign.uk so we can try to put it right.

You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

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